Shipping policy

General Shipping Information

Thank you for visiting the The Kitman website. We take a lot of care in the quality of our products, and want you to be happy with the service you get from us.

All orders placed on the The Kitman website are made subject to a shipment contract. This means that the risk of loss for such products passes to you upon our delivery to the carrier. If you have received confirmation of shipping but your products have not arrived, please ensure that you have allowed sufficient time according to the estimated delivery times provided to you on your shipping confirmation email.

In most cases carriers do not operate or deliver on public Holidays or weekends. We ship from Fremantle, Western Australia so please note the public holidays with our order processing time and customer service responses.  All prices shown are inclusive of Australian GST.

Standard delivery-within 14-21 Business days
For orders under $100, a flat $12 shipping fee is charged.

Standard sized orders are shipped via Australia Post’s E-Parcel service. A signature upon delivery is required. Bulk orders may be shipped in the most convenient and efficient method- this may be via courier.

Orders over $100 are entitled to free delivery as per above.

Express Australian Delivery- within 14 Business days
The Kitman provides you with the option of Express 14 day Delivery at a flat rate of $35 as the shipping fee.

If you have any queries regarding the delivery/shipping method, please contact us on +61426082596 or email us at [email protected]

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